One of the most frequently asked questions we receive is whether insurance will cover the cost of smartCRUTCHes. It is a great and important question and while you can use your HSA/FSA (Health Savings Account) debit card to pay for your crutches on smartcrutch-usa.com, the short answer to the insurance question is "Maybe".
The longer answer is that in the past some customers have had their health insurance reimburse their purchase of smartCRUTCH. Individual insurance policies differ so vastly by medical necessity, provider, state and policy type that there is no one easy answer to this question. Some customers receive full or partial coverage, some are reimbursed the product cost and not shipping, and some are denied in full even with a prescription.
We are unable to guarantee the outcome of your reimbursement so if you are unsure; we suggest your first step is to contact your Insurance Provider ahead of time to confirm your policy inclusions and the process they need you to follow. We can provide you with a ‘sample’ receipt for the product you want so that your insurance company can assess the potential claim using the details on the receipt.
While we regret that we cannot provide a definitive answer, we hope that this additional information is helpful.
smartCRUTCH...The Freedom to Move!
