** CURRENTLY OFFERING FREE SHIPPING ON ORDERS IN CONTINENTAL US **
** Canadian customers simply pay an additional $20 shipping fee for anywhere in Canada **
** IF YOU WANT EXPEDITED SHIPPING SIMPLY CALL OR CHAT AND WE CAN OFFER YOU OPTIONS/PRICING **Orders are processed and shipped Monday through Friday. All orders paid for before 12 noon EST will ship the same day.
Tracking numbers are assigned to packages when they ship and will be emailed to you the day your package ships. UPS is the preferred supplier however orders placed on smartcrutch-usa.com may be delivered by several different shipping methods (such as USPS or FedEx). Therefore, tracking availability may vary depending on shipping method you selected during checkout, and the carrier that is delivering your item(s). Please see our full Terms & Conditions.
SIGNATURES ON DELIVERY RECEIPTWe do not request or require signatures on any of our deliveries. It is at the delivery service's discretion as to whether the package is left at your home if no one answers. If you require any type of signature (adult, indirect or direct) please advise immediately. This service may incur additional costs.
INSTRUCTIONS FOR DRIVERS & DELIVERY
Due to privacy regulations we are unable to include delivery or drop off instructions to the driver (for example 'If I'm not home please leave the package on the back porch'). However, once you have your tracking number YOU are able to contact the shipping service directly to give further instructions for your delivery.