SmartCRUTCH FAQs

Where can I buy or try smartCRUTCH?

This is the official authorized site for smartCRUTCH products in the USA and Canada.  All current products are now available and in stock. Some DME’s (Durable Medical Equipment Suppliers) will purchase...

How do I exchange or replace the smartCRUTCH® c...

When exchanging rubber tips, please do as follows. For the new smartCRUTCH models from 2019 on, you will first need to pry out the small rubber plug in the middle...

Can I use a single smartCRUTCH® or use one smar...

Yes, many customers use smartCRUTCH™ very successfully either with a single right or single left crutch.  You can order single crutches directly on the site.  Make sure to use our...

How do I switch the smartCRUTCH® handles to a d...

smartCRUTCH handles can be used for left or right crutches and are interchangeable. There are only two positions for each crutch – left or right. You should always use the...

What spares should I buy with my smartCRUTCH® a...

The MODULAR DESIGN of the smartCRUTCH™ means you will never be left wondering if you can ever obtain spares. From crutch grips, rubber tips to foam pads. Every single component...

How do I know whether the small, medium or larg...

How do I know whether the small, medium or large cuff is the right size for me? Every person’s body is slightly different – as is the way that they...

Will my insurance cover smartCRUTCH crutches?

Will my insurance cover smartCRUTCH®? Maybe. However, you can use your HSA/FSA (Health Savings Account) debit card to pay. Simply select PayPal at checkout (don't worry, you you can enter...

Reasons why people with Ehlers-Danlos Syndrome ...

Smart crutches are the best choice for people with Ehlers-Danlos Syndrome (EDS). Our unique design relieves stress on the body and can help significantly reduce fatigue. The forearm can be...