Serving our Customers
Your satisfaction is paramount to smartCRUTCH. Please use the following resources to review frequently asked questions, learn more about your purchase, submit a problem ticket or review the return process.
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As of 4/23/2026 we are out of stock on all products and will continue to search for materials sourcing options.
We offer a one-year limited warranty to be free from manufacturing defects. The warranty does not extend to non-durable components, such as rubber accessories and grips, which are subject to normal wear and need periodic replacement. If you purchased on smartcrutch-usa.com or amazon.com and are having an issue with your crutch(es), please complete the form below.