SmartCRUTCH FAQs

What are the most popular smartCRUTCH® colors s...

We have over 40 different colors to choose from (see the Color Range here) So it's a bit of a shock that the favorite color is black :) . However,...

Is the color on your website is the exact color...

We have taken photographs for the website of the exact smartCRUTCH you’ll be receiving, however screen resolution isn’t always the same for every computer/phone so there could be a slight...

I'm going from axillary crutches to smartCRUTCH...

Yes absolutely, there are differences between any other crutch and smartCRUTCH, and particularly if you came from axillary crutches these will take some getting used to. Make sure you hold...

I can't put any weight on my hand or wrists. A...

Yes, they are fully adjustable from 15 to 90 degrees, so each individual crutch can be adjusted to whatever angle suits your body. When used as a platform (at 90...

I'm under 5 feet. Will your crutches fit me?

Our crutches can fit someone as short as 4’4 inches all the way up to 6’7″. You'll likely need a small cuff.  Please make sure to use our our crutch...

I'm 6'4" - will the smartcrutch fit me?

Yes.  Make sure you use our crutch sizing chart here – Selecting your Smartcrutch Size We recommend that you choose the cuff size (small, medium or large) with an extended lower leg...

Will Smartcrutch bear my weight?

Our smartCRUTCHes are guaranteed/warrantied to a maximum weight of 260LBS (120kgs). For safety reason we don’t recommend you purchase them if you are over that weight. Full specifications: https://smartcrutch-usa.com/pages/smartcrutchr-usa-details-and-specifications    

Is the rubber used in Smartcrutch latex free?

Yes.  If you have a latex allergy, you needn’t worry as smartCRUTCH is latex free.    

Can two people use the same crutches?

We often get asked if two people in one family can share a pair of smartCRUTCHes, as they both need crutches from time to time, or perhaps they both have...

I've received my Smartcrutches. How do I make s...

Thank you for your order, we are so excited for you to receive your smartCRUTCH package.   We want you to have the best experience possible, and for this there are...