Good afternoon!
We have had our smartcrutches for a few weeks now and I wanted to tell you how amazing it has been. Our son is 6 years old and has spastic cerebral palsy, he recently got out of a reverse walker and is a full time crutch user now. We previously used walk easy forearm crutches but they caused him a lot of hand pain. With the smart crutches his hands no longer having all of his weight on them and his center of balance has been forced back to where it is supposed to be. He is able to walk taller and longer distances. We love that we can adjust the position of the handle, and we also love that although it is a full cuff it does easily break away when he goes to fall. We appreciate you going above and beyond to help us with the issue of his tips. The tornado tips are amazing, they help create a fluid motion so walking is very natural, and our son doesn't feel the strike on the ground which helps him rely on himself more with walking than the crutch. Above all these crutches are allowing him to figure out more about walking on his own and how to move his body correctly. We appreciate this company so very much and will be lifetime smartcrutch users.
Thank you again,
Ashley, OK, USA
Great quality. Injured left leg and right wrist. Used to keep body weight off of injured wrist, works well. Unlike traditional crutch/cane this is comfortable for me to use.
These are great and you should order them if you're looking to change things up. They look great, don't scratch, and stay in place. I ordered the mothman decals and I was disappointed at first because they were super thin and scratched easily. I contacted customer service and they send me a new set. The first ones I got must have been defective, because the second ones were perfect.
The folded size and weight are excellent for travel . Can be stored in moderate suitcase. Hand grips are good for fast walking as they allow use of hand power. The placements of thumb is a bit awkward and could be improved with a longer hand grip. And wider space for thumb placement.
The sent me the wrong sizes for cuff sleeve and the adjustment screw was the wrong one altogether
I’ve tried several times to call most of the time the mail box is full so they must have many other complaints as well I’ve also sent several unresolved text messages… I totally flabbergasted
So the crutches work great. The added arm cushions dont stick. I tried to stick them on and they immediately came off. They are really loud when I'm using them wich alerts people to my presence causing more people to interfere with my service animal. And on top of that their logo and name is plastered all over them. I don't want to be a walking advertisement. Other then this they are wonderful but it will cause me to never buy them again