Hi Lauren,
I received my smartcrutches today as promised. Thank you so much for getting them to me before my flight tomorrow...You will never know how much I appreciate your caring response and handling this for me. Lately, it hasn't felt like there is much good left in the world. You have showed me there are good people out there. I have shared the story of your generosity with many of my friends and family as you have truly impressed me.
Sincerely,
Your Customer for Life Jeanne, Oregon
Great Walking Stick for Balance & Stability
A knowledgeable and helpful customer service representative responds to emails almost immediately, and goes beyond what one would normally expect by way of answering questions and solving problems. And the lanyard and walking poles I purchased are great too.
Best support walking poles. They are light weight and very sturdy and strong. The handles are very safe. The bottom of the poles are great for walking on your daily routes.
Five Star Rating.
I think the design of the hand piece and the sturdiness of the poles is great for patients with gait instability and for hiking.
These crutches are definitely easier on the hands and armpits. The graphics are okay, but the company name/logo covers half of the whole graphic on each side of each crutch. That's a bit much, IMHO. Since the graphics are vinyl prefab stickers, that issue was remedied with a wide black perm. marker. I've had these for 2 weeks, and other than a slight metal on metal sound when the spring is compressed, they've worked well. I would recommend them.