A knowledgeable and helpful customer service representative responds to emails almost immediately, and goes beyond what one would normally expect by way of answering questions and solving problems. And the lanyard and walking poles I purchased are great too.
Best support walking poles. They are light weight and very sturdy and strong. The handles are very safe. The bottom of the poles are great for walking on your daily routes.
Five Star Rating.
I think the design of the hand piece and the sturdiness of the poles is great for patients with gait instability and for hiking.
These crutches are definitely easier on the hands and armpits. The graphics are okay, but the company name/logo covers half of the whole graphic on each side of each crutch. That's a bit much, IMHO. Since the graphics are vinyl prefab stickers, that issue was remedied with a wide black perm. marker. I've had these for 2 weeks, and other than a slight metal on metal sound when the spring is compressed, they've worked well. I would recommend them.
This is my first set of forearm crutches and I do love the entire special fit parts of them. There were a couple small hiccups that just edge out giving the 5/5, but I do not regret buying these.
1st thing I had a small issue with- the adjustment **** for the length of the forearm are really hard to adjust and I ended up hurting my thumb the first time trying to adjust them. The **** for the angle adjustment are SO easy to use that I was surprised that these would be so much more difficult.
The 2nd issue I encountered was trying to get the cushion + adhesive to get properly into place on the arm cuffs. Two have already fallen off due to the difficulties I had getting them in the proper alignment and the adhesive just not wanting to stick. I’m sure this was user error, but it still lead to overall difficulty getting started.
All of this to say, I don’t regret for one moment purchasing these and I have already used them in a variety of situations, and I am so happy to have these as an additional option for my own mobility.
